We’ve tried to make returning an item as simple as possible.
If you are not completely satisfied with any of the purchases you have made you can return the item(s) within 14 days for a refund.
Please note: we cannot accept any returns in any of our retail concession outlets. ALL RETURNS MUST BE MADE BY POST USING THE COLLECT+ FULLY TRACKED SERVICE to our returns centre.
Returning Your Items:
- Log on to your Stylistpick online account and select “Order History”. If you do not have an account please register using the “Not a Member?” link
- Select the specific order and click the “Return Item” link.
- Select the items you wish to return and complete the required information – please give as much information as possible about your return in the box provided. This will help us process your return as quickly as possible.
- Once we have received & authorised the request a returns number will be emailed to you.
- Enter the returns number on the returns slip included in your order and add the returns reason code into the space provided.
- Enclose the slip into the returning parcel and ensure that all items are wrapped & the parcel is sealed.
- Enter the returns number onto the Collect+ returns label in the space provided, detach the returns label from your advice note and attach it to your parcel, ensuring any original delivery labels are covered
- SIMPLY take your parcel to ANY of 4,500 local Collect+ stores. You’ll receive proof of postage and a code to track your return online
You can find your nearest Collect+ store by visiting www.collectplus.co.uk or by texting COLLECT and your postcode (e.g. COLLECT NG23 5HD) to 84555 Texts from 84555 are FREE to receive, texts to 84555 are charged at your standard network rate.
Please note:at this time we do not offer a free post returns service and Stylistpick will deduct £2.50 from your refund to cover carriage costs*
Please visit fusefashion.com for full details of our returns and refunds policy. For any queries please email firstname.lastname@example.org
*excludes returns for faulty items